Citizens reviews

3.8

72% would recommend to a friend

(1,288 total reviews)
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Bruce Van Saun

84% approve of CEO

64% positive business outlook

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1K reviews

Reviews about "Compensation"

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3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work. Good office colleagues make all the difference. Good starter job for new graduates, if you can get it.

Cons

Salary stays flat. Little career advancement opportunities. Management is dogmatically focused on client call numbers and other metrics, and not fixing problems. Sales leadership is clueless and checked out. Morale is low.

Viewing 7 - 9 of 1,288 Reviews

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