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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Sep 29, 2017

      Made me not want to continue a career in Banking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had fun with some of the people I worked with

      Cons

      The manager was terrible, sales were stolen from employees, bribes were made to customers for opening new account, very snake like. The pay was not enough for the work.

      avatar
      Citizens Response
      8y
      Thank you for taking the time to share your thoughts. We’re disappointed to hear that your time at Citizens has been anything less than rewarding. We’re committed to ensuring that we provide a work environment that makes all of our employees feel valued, and that they feel empowered to share their honest feedback. Please contact our HR Service Center 1-866-472-8234 or if your prefer to remain anonymous we have Right Call 1-877-495-4727 so that we can better understand your experience and look into it.
      1.0
      Jul 13, 2017

      Worst Bank EVER!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      some overworked employees are more knowledgeable then the incompetent managers that do nothing.

      Cons

      everything from the top down- do yourself a favor , look elsewhere they are micromanaging slave drivers who under-staff their branches and you'll be ruled by some of the dumbest people you'll ever meet.

      1.0
      Jun 6, 2017

      Buisness banking officer

      Business banking officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work schedule and benefits.

      Cons

      Everything, senior management doesn't care about you or anyone else. They just want numbers and will fire you in a second of you have one bad quarter. Don't work there it is a toxic environment.

      Viewing 154 - 156 of 4,790 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.