Citizens reviews

3.8

72% would recommend to a friend

(1,285 total reviews)
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Bruce Van Saun

84% approve of CEO

64% positive business outlook

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1K reviews

Reviews about "Compensation"

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3.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent salary. Good branch hours. Great staff. Great peers.

Cons

Where to begin? Hmm. Let’s start with market level managers (not branch, not district; MARKET) checking the time the alarms were set in the branches. If they were before a designated time that you should have still been there making sales calls; well- you’d get an earful. As a manager. I am directed to - manually track activities and sales and stack rank employees against each other. - rely on numerical data ONLY (sales goals/objectives) when determining performance. - we are not expected to “leave” for the day until a certain # of calls are made/accounts opened/appointments set). Pressure. Pressure. Pressure. Watch out Wells Fargo; you may have another bank to take your place…

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Citizens Response
2y
Thank you for sharing your thoughts. We're sorry to hear that you are not enjoying your time with us. We encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com) so that we can look into your concerns.
4.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Very nice managers Easy to get time off

Cons

Low bonus for a teller position

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Citizens Response
2y
Thanks for taking the time to leave your thoughts! It's great to hear that you enjoyed your time with us.
3.0
Jun 7, 2024

easy

Recommend
CEO approval
Business Outlook

Pros

easy work. decent pay easy workload

Cons

rude customers not a lot of opportunity to move up

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Citizens Response
2y
Thanks for sharing your thoughts. We take all feedback under consideration and appreciate your insights.
Viewing 166 - 168 of 1,285 Reviews

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