Citizens reviews

Too much of a micromanaged environment, intense pressure to bring in new money every day! upper management seems desperate, upper management micromanages managers intensely daily to the point it comes down to the staff not feeling comfortable or good about their positions at the bank is too much stress. The pay is very low for all the extra work they ask of us, such as going outside to get new customers going to colleges and getting students to open accounts or getting student loans. they have business bankers for that who they pay not us. we don't get anything in return. Compare to other banks as for personal bankers who get a really good comission . here at citizens while not giving us a good incentive plan to bring in new business. i work in an area where is only retirees and low income people, how they expect us to bring 8.5 millions in order to meet our branch goal in a quarter. Unrealistic goals. I come from chase and citibank where the hard work is paid forward. here at citizens commission is a joke compared to other banks. you break your back the max they give you is 1300 if the branch and you meet goal I regret switching to this bank. If you take a look this is why a lot of your managers and bankers are leaving the company.

This place has gone from being a place everyone wanted to work at, to a place that no longer has value. Incentive plans get redrawn, are arbitrary, and do not pay you for your work. Salary is below industry average. Citizens has bought in and invested heavily on a vision that can't get off the ground, largely because they have made the choice to not pay those that do the work. Morale is exceptionally low. Productivity is low. Compensation is low. All of this is due to restructuring and restrictions of the role. This is a role that is not worth it in a professional sense they way it is currently structured.