Citizens reviews

Heavily focused on sales No advancement opportunities Employee loyalty is not valued

This is one of the worst places to work. The training was abysmal and incomplete, and the only motivational tool they have is to fire people. In my few months there, I watched employee after employee get fired for doing things that they were trained to do. Their equipment is constantly malfunctioning, they're short staffed, and the only employees they appreciate and promote are the unethical ones. They prey on people, grab customer's phones to check their emails for customer response surveys and solicit positive responses or input answers themselves, lie about annual income for credit card applications, and talk people into corners to make sales. I have never seen a more rude and predatory sales team in my life. Our water was brown, we had no cleaning supplies which meant our closet of a break room was FILTHY, there were literally dried boogers on the walls, I have photo proof. I have photos of our security completely asleep while on the job. I quit on my own after a few months because I was so appalled at what I witnessed.