Is Citizens a good company to work for as a Software Developer?

Software Developer professionals working at Citizens have rated their employer with 3.9 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Software Developer Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Citizens .

Does Citizens pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Citizens with 2.5 out of 5 stars based on 32 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at Citizens.

How happy are Software Developer professionals working at Citizens?

99% of Software Developer employees at Citizens would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Software Developer professionals have also rated Citizens with a 4.3 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 451 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 295 reviews)); "Work life balance is good" ((in 186 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 134 reviews)); "good training was present wihtin the company" ((in 101 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Lots of hidden toxicity and poor management behind the CREDO facade" ((in 195 reviews)); "You must get a good manager and department to succeed." ((in 128 reviews)); "Poor upper management and disorganized retail structure." ((in 123 reviews)); "Long Hours (In Store Branch)" ((in 61 reviews)); "No bonus below Vice President" ((in 59 reviews))

Citizens Software Developer reviews

Item: Citizens
Rating: 3
Author: Current employee - Developer

3.9

99% would recommend to a friend

(32 total reviews)

Bruce Van Saun

99% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (32 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer employees have rated Citizens with 3.9 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

32 reviews

2.0

Jun 10, 2020

Unclear priorities and leadership

Software developer

Recommend

CEO approval

Business Outlook

Pros

Citizens offered a great benefits package outside of compensation. Casual dress code and employee appreciation events.

Cons

Citizens was completely unwilling to provide us with the tools we needed to be successful in our jobs. They frequently laid off employees, almost casually. There was a complete divide in IT, to the point that one development team worked with all new technology (including new computers), while the other team was left with older tech without being able to work with the same tools. There was absolutely no opportunity for growth, and towards the end of my time there, leadership was severely lacking. I brought up concerns about lack of learning to a manager and was given a non-answer. Lastly, the compensation is horrible for the market. I felt incredibly undervalued and really had nobody to talk to about that.

Citizens Response

6y

Thanks for your feedback. We're sorry to hear you did not enjoy your time with us, and that your experience did not match your expectations. If you'd like to share more, please contact our anonymous alert line Right Call at 1-877-495-4727 so that we can further discuss this matter.

3.0

Sep 17, 2019

Okay workplace, some issues

Developer

Recommend

CEO approval

Business Outlook

Pros

Great people work here. The work is usually fulfilling. Great work life balance. Not many days of having to stay late.

Cons

Things have been a bit shaky after the acquisition but sounds like it should be getting better. Not much is given to help you know what you should do to improve and get promotions.

Citizens Response

6y

Thanks for sharing your thoughts. Glad you are enjoying a work-life balance and the peers you work with. If you're looking to scale your skills and look into a new role, consider visiting our new Internal Career Site (Intranet -> Human Resources -> Job Postings). You can search open job postings and take courses that help identify your next move. Thanks for the hard work in the development space!

Viewing 31 - 32 of 32 Reviews

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Program Manager - AI Engineering

Fraud Risk Analytics Manager

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Citizens

Citizens Software Developer reviews

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Unclear priorities and leadership

Okay workplace, some issues

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