2.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook
Pros
IMRF is one of the best retirement vehicles for continued secure retirement income.
Cons
City of Naterville personnel department does not maintain a user friendly portal for retirees to track their insurance benefit options. Calling the Department does not get a real person, just a message saying "they will get back to you within 24 - 48 hours, but our question is very important to them". Not user friendly to wait for follow up for simply questions that could be answered by a cue to frequently asked questions and answers page.