City & Guilds reviews

2.9

41% would recommend to a friend

(224 total reviews)
avatar

Kirstie Donnelly

39% approve of CEO

29% positive business outlook

City & Guilds has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The City & Guilds employee rating is 22% below average for employers within the Education industry (3.7 stars).

Reviews by job title

224 reviews
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

None - what was once a great place to work has been ruined in less than 3 months. Read the PeopleCert reviews if you have any doubts

Cons

Prior to PeopleCert taking over this was a great place to work. Now the lunatics have taken over - no communications, lies from the leadership and a culture of fear. Don’t believe what you hear in the media from PC. Just read their reviews and it will give you an idea of what it is like to work hear. On the plus side if you want to work for a business where no decision can be made unless the person at the top signs it off - then join. Imagine a really bad organisation from the last century - so poor you could make a film about it. If you join you will regret it - expect redundancies and jobs to be moved to Greece.

1.0
May 27, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

Healthcare, pension and some colleagues.

Cons

Bullying tactics by senior managers are used to manipulate situations and further their own careers. Culture of promoting people that are less likely to challenge the decisions of senior managers has resulted in teams being lead by inexperienced individuals. Lack of formal management qualifications across mid and senior management means those entering the business with higher qualifications than current managers are prevented from making the changes necessary to improve systems and processes. Ironic for a quality department.

1.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare. 35hr week. Free onsite Parking. Coffee and tea provided

Cons

Poor leadership. No training. Told it was hybrid and only did that 4 weeks before full time office. Very negative. Not flexible with children. Treated like school children. Speaking behind peoples backs. Low morale. Told to keep personal conversations away from office time. Lied to on a number of occasions, however I am not silly and I knew these were lies. Zero trust (especially for a company of ones value is TRUST).

Viewing 25 - 27 of 224 Reviews

Glassdoor has 247 City & Guilds reviews submitted anonymously by City & Guilds employees. Read employee reviews and ratings on Glassdoor to decide if City & Guilds is right for you.