City & Guilds reviews

2.9

41% would recommend to a friend

(224 total reviews)
avatar

Kirstie Donnelly

39% approve of CEO

29% positive business outlook

City & Guilds has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The City & Guilds employee rating is 22% below average for employers within the Education industry (3.7 stars).

Reviews by job title

224 reviews
5.0
Apr 28, 2023

Great employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management Great team Good benefits and PTO

Cons

Disconnect between regional companies can make communication and consistency difficult

1.0
Jun 30, 2014

The worst decision I have ever made

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good toilets and free tea and coffee

Cons

Pretty much everything- I am fairly new, my first day was what you dread as a starter- no training whatsoever- no explanation of my job, it was like they had never even had a starter there before, half the time I was sat twiddling my thumbs and realising the place was a joke. My managing team are constantly busy telling me that if I need work 'just ask' even though they always fob me off saying they are busy- should I have to be asking for work when I have been here enough time to know what I should be doing Well guess what, I still don't know what I'm doing because nobody invests time on me to get me started in my role. Training is non existent and the atmosphere is boring and without excitement or ambition and people generally do not care. It is literally the worst place I have ever worked and I feel like a child being given scraps of work, by people who don't care about the workplace but care so much about their own tasks to the point of being jobsworths. I just hate it and please take my advice- if you're reading this in interview stages and have doubts, consider his carefully because the only way I describe it is a struggle to go there everyday- I wish I had acted on these reviews when I had doubts!

1.0
Jun 20, 2014

Appalling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. Holidays are slightly more generous but you will be needing those more than any other employer because conditions are so bad.

Cons

One of the worst places I have ever worked. Senior management are marked out by a lack of understanding bordering on mental health conditions. Unfair recruitment, blame culture and appalling organisations skills are notable day to day features. Even worse when this problems are highlighted or abuses found a sort of Catholic church culture permeates confounding existing problems. Attempts to undermine the union are transparent leading to a breakdown in communication. Illegal behaviour is also commonplace due to a lack of understanding of the law on HR's part. Chris Jones couldn't be a more out of touch money grabbing idiot who single handedly is managing to bury the company. Note on his linked in profile he spells grammar school 'grammer school' which is indicative of his general idiocy and incompetence. His main fundamental flaw is a lack of interest in what his company actually makes, that is qualifications. Until he increases funding in that area and stops appointing his gravy train mates with dubious HR procedures I fear things will not get better there.

Viewing 1 - 3 of 224 Reviews

Glassdoor has 247 City & Guilds reviews submitted anonymously by City & Guilds employees. Read employee reviews and ratings on Glassdoor to decide if City & Guilds is right for you.