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Clarks

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Clarks reviews

3.6

50% would recommend to a friend

(3,114 total reviews)
avatar

Giorgio Presca

57% approve of CEO

31% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Clarks has an employee rating of 3.6 out of 5 stars, based on 3,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clarks employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

3K reviews
1.0
Apr 24, 2017

Going in the wrong direction

Sales
Recommend
CEO approval
Business Outlook

Pros

Worked with some great people and gained great experience of how to deal with people. Discounted shoes were great too

Cons

New upper management have no clue about this company's heritage or how to treat their employees. Cutting people's pay and always expecting more and more don't go well together. There has been a large exodus of good people recently at store level leaving stores stretched There are many store closures planned for 2017/18 and the Americas business is not sound No progression will happen here unless you're part of the "clique" that has grown recently Training is nonexistent and the entire training team were just laid off Expect to be thrown in the deep end and sink or swim

2.0
Mar 9, 2017

Sucky company, don't care about their employees

Retail store manager
Recommend
CEO approval
Business Outlook

Pros

Discount- free shoes. That's about it! You can run your own business and be left alone! Upper mgt never calls

Cons

Low pay! They just did pay cuts for the management team in entire company. This company isn't a good one. 15% less pay and expect you to work 44 hours!

1.0
Aug 20, 2020

Avoid If You Can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the lower level employees and managers are great people who are talented, friendly, and welcoming. There are half day Fridays in the summers which is a nice early kickoff to the weekend.

Cons

A dismally run business. Upper management has continued to make poor decisions for years now, and somehow still seem to be confused as to why the business is doing so poorly. There are layoffs on a regular basis with no new hires. As a result, the majority of people in this office now work jobs that would normally be handled buy a full team in other companies. Even with so many responsibilities, everyone still lives in constant fear that they will be the next one to get laid off. There is zero sense of job security, and zero encouragement from upper management. They say, "Just stick with us during this rough patch, there are great things right around the corner." They've been saying this for over 5 years- that's quite a rough patch. Less than a decade ago, Clarks regularly won awards for Best Places to Work in Boston. People stayed there their entire careers. Now the only ones who are left are new hires who quickly realize their mistake and a those who have yet to find something new.

Viewing 13 - 15 of 3,114 Reviews
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Glassdoor has 3,502 Clarks reviews submitted anonymously by Clarks employees. Read employee reviews and ratings on Glassdoor to decide if Clarks is right for you.