ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

145 reviews
4.0
Nov 8, 2016

Growth = Flexibility

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is in a huge growth spurt! Great pay when you look at the average rate for the job in other local companies. Friendly co-workes willing to help you at a moments notice. Personal desks and parachute chairs with lumbar support.

Cons

The pay is so bad that they pay better than other major companies in Sacramento for phone support. Company pays well and demands its employee's do their job. Work weeks are 40hrs and overtime when needed is voluntary and rarely happens. Because the company is growing new departments are being formed in the satellite offices temporarily. Company takes pride in offering employee's an ergonomic desk setup and encourages reporting concerns as they provide custom chair adjustments, wrist rests, etc to its employees. Really this company is just awful: Good Pay, teamwork, growth options... What more can you ask from a company?

5.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

What a wonderful caring company to work for! I spent 17 months working for this company and learned so much. Here finally stands a company that cares about it employees and customers. You are immediately made to feel like family as soon as u walk through the door. The atmosphere is one of excitement and joy, exactly wants it to be.

Cons

Honestly there are none that I can relay. An for most company's that is unusual.

1.0
Aug 15, 2016

no confidence in Sr Mgmt

Recommend
CEO approval
Business Outlook

Pros

NIce co workers, pleanty of parking in a safe area of town. free coffee and good, up to date equipment

Cons

THe sales team, the support team and others in the CC company have lost faith in the Sr Executives to lead the company. Sales are booming but we're still underpaid and were now told that they wont even look at a raise until maybe 2017. our sales have doubled since September but the executives keep the revenue to themselfes and don't pay the ones that actually do the work. Plus you can't trust what the executives say. they will lie to your face to get you to do what they want, but when it comes to them having to keep their side of the bargin they decide not to.

Viewing 139 - 141 of 145 Reviews

Glassdoor has 149 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.