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      Clearlink

      Engaged Employer

      Clearlink reviews

      3.0

      40% would recommend to a friend

      (945 total reviews)

      Mark Larkin

      62% approve of CEO

      34% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.6

      Senior management

      2.6

      Career opportunities

      Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      945 reviews
      1.0
      Apr 12, 2017

      Glorified call center

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch every so often

      Cons

      Not very accommodating in terms of schedules. The WFM department is a joke, if you needed a day off and PTO was all taken up your coach would tell you to go talk to Work Force Managment (WFM) and they would just tell you you're out of luck. I had a dental surgery and needed a couple days off to recover and they told me "sorry, were forcasted to be very busy those days and can't help you out". I had to no call no show those days and be put on a final instead. Also, only 1 personal day? Really? That's a joke. Seriously the WFM department served no purpose. All they did was watch hold times and chat to the coaches when an agent had someone on hold for to long.

      avatar
      Clearlink Response
      9y
      Thank you for your feedback. We’re sorry to hear you had an unpleasant experience with WFM and requesting time. We value the importance of a healthy work-life balance and do our best to accommodate our employees' scheduling needs. If you would like to talk with our HR team about the issue, please send an email to hr@clearlink.com.
      2.0
      Nov 8, 2016

      Working Here Was A Mistake

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, good health care

      Cons

      Working here was a nightmare. The people were fine until you actually had to work with them. The politics of this place were unbelievable. My various bosses constantly contradicted each other on policies and on the work. I was expected to execute strategies set by the CFO (why was he setting strategies?), and the timeline for getting anything done was outrageous. I've never worked at such a slow place. I constantly received emails from my bosses --many who had little experience with my work-- expecting me to work when I was on vacation or in the dead of night. Yes, they have vacation days, but shame on you if you take one. Working here made me hate my life.

      avatar
      Clearlink Response
      9y
      Thank you for your feedback. We take management and work-life balance issues very seriously. Your experiences have been recorded and passed on to our HR Department. If you’d like to continue this conversation, please email HR@clearlink.com.
      5.0
      Oct 11, 2016

      A good short-term job!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, relaxed environment. Fun training. Team Managers are really awesome.

      Cons

      Un-realistic conversion expectation (if your selling HughesNet). Not very good commission rate. Very unstable. Most of my team quit and/or was let go after 3 months. Poor expectations upon work ethic that is expected on employees. (Drinking alcohol at work, doing drugs at work.)

      Viewing 208 - 210 of 945 Reviews
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      Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.