Clinique reviews

3.7

73% would recommend to a friend

(578 total reviews)
avatar

Fabrizio Freda

81% approve of CEO

57% positive business outlook

Clinique has an employee rating of 3.7 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clinique employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

578 reviews
4.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Fantastic discount within in house brands Good education Friendly staff Professional head office communication Company is overall very professional and very clear on expectations

Cons

Pay isn’t the best Not much in terms of getting free products etc I’ve seen worse companies and I wouldn’t say Clinique falls into that category. Overall a good company

2.0
Jan 9, 2018

Little Lab Coat

Recommend
CEO approval
Business Outlook

Pros

Some very good products in the line.

Cons

Managers less qualified than staff should listen to and discuss engaged staff members suggestions for process improvements instead of dismissing them.

3.0
Nov 18, 2017
Recommend
CEO approval
Business Outlook

Pros

You are well looked after Good discount scheme Lots of benefits from Estée Lauder companies such as the employee E L choices website Both Clinique and Estée Lauder are both very well organised Training is of a high standard and the new head office is outstanding. Most counters use iPads so you don’t have to worry about physical paper work 1% commission and 2% if the counter does target Incentives Free products

Cons

Targets can be very high especially since Clinique tends to be in every department store and boots so you have lots of competition from your own brand. When counters are on a deficit Clinique has been known to cut hours resulting in team members being moved stores in short notice or being cut from full time to part time. Pay isn’t great but you do get 1% commission and 2% if the counter makes target except in the 4 years I worked there we only got 2% commission a handful of times. Lots of traffic stopping and having to call customers which is annoying for both staff and customers especially since stores like debenhams do not have phones that call outside of the building so we have to use our personal phones. Not a lot of development, in the 4 years I was there I was never asked where I would like to go with the company I always had to enquire about progression but still nothing happened.

Viewing 544 - 546 of 578 Reviews

Glassdoor has 711 Clinique reviews submitted anonymously by Clinique employees. Read employee reviews and ratings on Glassdoor to decide if Clinique is right for you.