Is Closet Factory a good company to work for as a Designer/Sales Representative?

Designer/Sales Representative professionals working at Closet Factory have rated their employer with 3.3 out of 5 stars in 65 Glassdoor reviews. This is a lower than average score with the overall rating of Closet Factory employees being 3.4 out of 5 stars. Search open Designer/Sales Representative Jobs at Closet Factory now and start preparing for your job interview by browsing frequently asked Designer/Sales Representative interview questions at Closet Factory .

Does Closet Factory pay Designer/Sales Representative employees well?

Designer/Sales Representative professionals rate their compensation and benefits at Closet Factory with 2.8 out of 5 stars based on 65 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Designer/Sales Representative salaries at Closet Factory.

How happy are Designer/Sales Representative professionals working at Closet Factory?

48% of Designer/Sales Representative employees at Closet Factory would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Designer/Sales Representative professionals have also rated Closet Factory with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Closet Factory?

Designer (64) , Design Consultant (15) , Senior Designer (15) , Designer/Sales (11) , Installer (9) , Sales (6) , Service Coordinator (5) , Design/Sales Consultant (4) , Sales Manager (4) , Sales Representative (4) , Carpenter (3) , Closet Designer (3) , Customer Service Representative (3) , Lead Installer (3) , Manager (3)

What are the pros of working at Closet Factory according to real employee reviews?

"flexible schedule and creative position" ((in 15 reviews)); "Having a flexible schedule and everyday is a little different." ((in 12 reviews)); "The People are great!" ((in 12 reviews)); "Flexible hours and fun if you like designing." ((in 10 reviews)); "Has really good pay but comes with alot of headaches" ((in 7 reviews))

What are the cons of working at Closet Factory according to real employee reviews?

"Commission only but that lit a fire for me so I stayed busy and got referrals to more than make ends meet." ((in 19 reviews)); "no training, being a male working there I felt that when I tried to ask manager something he would say that he'd get back to me." ((in 10 reviews)); "No benefit package for the sales team." ((in 8 reviews)); "This is sales, so you will be contacted by clients at all hours of the day and night and during your time off." ((in 4 reviews))

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Closet Factory

Closet Factory Designer/Sales Representative reviews

3.3

48% would recommend to a friend

(65 total reviews)

Greg Stein

63% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

2.8

Compensation and benefits

Designer/Sales Representative employees have rated Closet Factory with 3.3 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Designer/Sales Representative professionals have a good working experience there. Closet Factory is rated in line with the average (within 1 standard deviation) by Designer/Sales Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

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Reviews by job title

65 reviews

1.0

Jan 26, 2022

You will lose money at this job

Designer

Recommend

CEO approval

Business Outlook

Pros

Reasonable appointment start times Good receptionists Decent material quality

Cons

No training pay, but countless hours of driving are required before they even think about cutting you a check. They never reimbursed my mileage or tolls. Commission takes months to come in. Training also lasted however long management wanted. It was originally supposed to be 5 days of training but mine lasted almost a month. I never had weekly support meetings despite being assured I'd have help every week. They told me countless times that the average drive to an appointment is 20-30 minutes but I was almost always driving an hour or more. Owners act like they're doing you a favor by paying you for your work and offering incentives for good reviews. They also have no problems firing you for taking off work due to COVID and keeping your last paycheck.

Closet Factory Response

The points you are bringing up vary by location due to state laws. Most all locations pay for training. The commission is set higher than the industry standard to offset driving expenses along with bonuses and other perks. Again this varies by state and employment laws.

3.0

Nov 27, 2021

It's a sales job /100% commission

Designer

Recommend

CEO approval

Business Outlook

Pros

You can make our own hours

Cons

Not so much a con but more an accurate description: Any custom closet design job is a sales job first. All customers have unrealistic expectations of what a custom closet or project costs. You must qualify them before spending hours on the design.

Closet Factory Response

You are right that it's a sales position that also includes design and organization skills. We do train for all three and it does take time to learn them. Part of the training is to discuss with the client their budget. We also prefer that the designer supply clients with a quote sheet that has 3 price levels. I actually think it's a PRO instead of a CON. We do encourage speaking realistically to clients about price so Designers do not over-design or spend a ton of time with someone that is not prepared to spend the price. Thanks for your feedback.

5.0

Oct 11, 2021

So far so good

Designer

Recommend

CEO approval

Business Outlook

Pros

Relatively new to the job but so far I’m enjoying it. They’ve been keeping me busy which is what I prefer but you have complete control over your schedule which is great. You definitely need to put in work but it’s an enjoyable job.

Cons

Commission is how you make your money so there’s no security in a consistent paycheck.

Closet Factory Response

Over time your income will become consistent. One of the strengths of this position is the flexible schedule and your ability to create your schedule. We are glad you are enjoying the work, which gives a good foundation for growing success.

Viewing 49 - 51 of 65 Reviews

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You will lose money at this job

It's a sales job /100% commission

So far so good

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