Closet Factory reviews

3.4

54% would recommend to a friend

(87 total reviews)

Greg Stein

66% approve of CEO

54% positive business outlook

Reviews by job title

87 reviews

Reviews about "Compensation"

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4.0
Jun 23, 2021

Creative environment

Recommend
CEO approval
Business Outlook

Pros

Good amount of work that will fulfill you and if you're having trouble creating a functional space the management team is always more than happy to help. Everyone is incredibly friendly and the showroom is beautiful and clean. They train you to be the best you can be

Cons

You have to be a motivated, since it is all based on commission. Miles and gas are put on your personal car as you have to drive to all appointments.

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Closet Factory Response
5y
To address the cons, you are right that you drive to your appointments. You want to work smart and have the schedulers book appointments so they make sense. These days there is the virtual design consultation that helps to offset driving for a follow-up meeting. You can also opt to work with a new client for the first appointment if it's a bit further than you prefer to drive and kick off the meeting that way. My point is, you don't have to drive as much as designers did pre-covid. Thanks for reviewing us!
5.0
Jun 23, 2021
Recommend
CEO approval
Business Outlook

Pros

At Closet Factory of Austin, I have really found my dream career. I was in the hospitality industry for 15 years, being capped at a salary unless I became the owner. At Closet Factory - the sky is the limit. As a hard worker, I am able to take on as many appointments and I can handle a month, and design/sell my heart out. At first, the CAD program was a learning curve. As I started getting better with help from our owners, I can successfully design a closet in less than 10 minutes. This enables me to design for our clients on site and give them an accurate pricing structure before leaving. I am able to take vacations, days off, time off for personal appointments, and still make over 80k a year, PLUS monthly bonuses. It is hard work, detail oriented, but at the end of the day- the most rewarding job I have ever had. My owners are 100% the hardest working individuals I have ever come across. They wear many hats as we are a smaller franchise- but ANYTIME we need help in ANY area of our business, they are the first ones there. I will continue to work hard as I stand behind my owners, my product, and my installation team. We are truly a family and always helping eachother out as much as we can. Meeting my clients and seeing the design go from measuring studs in a recently built home- to an installed pinterest closet- is the most fascinating part of my job. If you work hard and like to make dreams come true for clients, this is your dream job too!

Cons

You technically dont get paid vacation time - unless you sell virtually during your vacation. For me its not a problem, as we get paid 50% of our commission upon signed contract, and 50% of it upon completion of installation. During time off, you may have 3-4 installs and technically make that end 50% then.

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Closet Factory Response
5y
Thank you for your feedback. It's important to have owners involved and very present in the business's operations. Some of the many benefits of being a designer are the flexible hours, great training and sales support, and of course, very fair commission on a high average sale product. It does vary by location; however, it's pretty common to get part the portion of the commission on the deposit for the project and the other portion when the final payment is made. We are delighted to hear your feedback and want all our employees to be as happy as you are.
5.0
Jun 3, 2021

Great Company to Work For

Recommend
CEO approval
Business Outlook

Pros

Infinite room for growth, great compensation, awesome training and support.

Cons

This job requires a lot of hours, and sometimes weekend work.

avatar
Closet Factory Response
5y
Thank you for reviewing us. Because many of our designers set their schedules, they can choose to work some weekends and evenings. As their sales manager, I can see how that can cause you to be available on an as-needed basis; however, the Pittsburgh franchise you work at and their designers are fortunate to have such a dedicated manager.
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