Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
4.0
Jan 26, 2022

Designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

make your own schedule make your own design

Cons

communication between install and design is tough

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Closet Factory Response
4y
We continuously grow and look for better ways to improve the business. Communication is one of those areas. I will pass along your comments.
1.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro here is the hard-working employees from the crew to designers. Which really isn’t the way they’re being taken advantage of.

Cons

The owners are inexperienced in running a business and managing employees. Laurie talks AT everyone with an attitude and aggressive tone. And thinks she can get away with it because its a Franchise - there is no one to report her behavior to. She gives the company a bad rapport. They are unorganized and sporadic. They overcharge clients and do not refund their money. Talk negatively about clients and employees around the office (out loud). Laurie has no self- awareness and because of it creates a toxic environment. She hides behind the fact she’s never managed before. Which is fine, but you don’t talk to people disrespectfully and expect them to work for you. I wouldn’t work here even if I were desperate for a job. These people seem to be working under the influence of drugs with the daily outbursts that occur in the office and dilated pupils. Not a professional place to work to say the least. Overall bad for business.

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Closet Factory Response
4y
I am very saddened to hear how upset you are. You can contact Dan Grandon, President of Franchising. Laurie has been in the industry for many years although you are correct that this is their first year in business - in this market. I think it's best you speak to Dan about your concerns. I question many of the statements you are making because some are very slanderous however I am not here to judge. Every employee that invests their time and energy in Closet Factory should feel they can be heard and I do want to express that it's most unfortunate that it wasn't a match. We do wish you the best.
5.0
Jan 17, 2022

I’m happy I applied

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, ability to earn a lot of money, great training program

Cons

No flat rate, sales is 100% commission for my location

avatar
Closet Factory Response
4y
Thank you
Viewing 187 - 189 of 244 Reviews

Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.