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      Closet Factory

      Engaged Employer

      Closet Factory reviews

      3.4

      55% would recommend to a friend

      (244 total reviews)

      Greg Stein

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      244 reviews
      4.0
      Dec 16, 2021

      Great customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Closet Factory provides great customer service.

      Cons

      when push comes to shove, and they are in trouble with a customer, they blame their employees.

      avatar
      Closet Factory Response
      4y
      Hi, I know Bryan and Teresa well. I am absolutely positive they step up and take responsibility for their entire operation. They also participate in the community and give back. They hold all their employees and customers in the highest regard so I am wondering if there is a typo or words missing in your CONS. I do firmly believe they offer, you as an employee, an open door to discuss your concern that an employee was "blamed" for something. If you feel somehow that you were held accountable when the situation was out of your control or any concern you have I know they will talk it out with you so the air can be cleared.
      3.0
      Nov 27, 2021

      It's a sales job /100% commission

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make our own hours

      Cons

      Not so much a con but more an accurate description: Any custom closet design job is a sales job first. All customers have unrealistic expectations of what a custom closet or project costs. You must qualify them before spending hours on the design.

      avatar
      Closet Factory Response
      4y
      You are right that it's a sales position that also includes design and organization skills. We do train for all three and it does take time to learn them. Part of the training is to discuss with the client their budget. We also prefer that the designer supply clients with a quote sheet that has 3 price levels. I actually think it's a PRO instead of a CON. We do encourage speaking realistically to clients about price so Designers do not over-design or spend a ton of time with someone that is not prepared to spend the price. Thanks for your feedback.
      5.0
      Oct 11, 2021

      So far so good

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively new to the job but so far I’m enjoying it. They’ve been keeping me busy which is what I prefer but you have complete control over your schedule which is great. You definitely need to put in work but it’s an enjoyable job.

      Cons

      Commission is how you make your money so there’s no security in a consistent paycheck.

      avatar
      Closet Factory Response
      4y
      Over time your income will become consistent. One of the strengths of this position is the flexible schedule and your ability to create your schedule. We are glad you are enjoying the work, which gives a good foundation for growing success.
      Viewing 190 - 192 of 244 Reviews
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      ReviewsCloset Factory reviews

      Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.