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      Cloudbeds

      Engaged Employer

      Cloudbeds reviews

      4.0

      77% would recommend to a friend

      (290 total reviews)
      avatar

      Adam Harris

      82% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      Cloudbeds has an employee rating of 4.0 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cloudbeds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      290 reviews
      5.0
      Jun 11, 2026

      I enjoy the creative work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

      Cons

      It’s tough when several launches happen at the same time.

      avatar
      Cloudbeds Response
      1mo
      Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
      5.0
      Jun 1, 2026

      No issues this far

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technical work on a hospitality management platform that delivers real benefits for users. Modern tech stack and good development tools. Fully remote setup with flexible hours. Decent pay and benefits (include open PTO, which I'm really happy about).

      Cons

      High expectations and usually tight deadlines

      avatar
      Cloudbeds Response
      1mo
      Thank you for taking the time to share your experience! We're happy to hear you're enjoying the opportunity to work on meaningful technical challenges while helping build a platform that makes a real impact for hospitality businesses around the world. It's also great to know that our remote-first culture, flexibility, engineering tools, and benefits are contributing positively to your experience. Creating an environment where talented people can do their best work while maintaining flexibility and balance is something we continuously strive for. We also appreciate your feedback regarding high expectations and tight deadlines. As a fast-growing company, balancing speed, innovation, and sustainable workloads is an ongoing focus area, and feedback like yours helps us continue improving. Thank you for being part of Cloudbeds and for helping us build what's next
      5.0
      May 20, 2026

      Interesting projects, work with clients, and travelling

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The role is very dynamic – I help hotels to improve operations and increase bookings, so there’s a lot of variety which keeps me motivated. It’s a global company that gives us flexibility and room for development. I manage my own portfolio, build relationships, and directly impact customer success. Plus, regular site visits and inter-city trips keep things interesting for me.

      Cons

      It’s difficult to balance relationship management, upselling, troubleshooting, and internal coordination all at once.

      avatar
      Cloudbeds Response
      1mo
      Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the variety, autonomy, and impact that come with supporting our customers. It's especially rewarding to know that the opportunity to build relationships, travel, and help hoteliers succeed keeps the role engaging and meaningful. We also appreciate your honest feedback regarding the challenge of balancing multiple priorities. As our teams continue to grow and evolve, we're always looking for ways to improve processes, collaboration, and support so our team members can be successful while maintaining a sustainable workload, which is also our priority! Thank you for being part of Cloudbeds and for the contributions you make to our customers every day!
      Viewing 4 - 6 of 290 Reviews
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      Glassdoor has 404 Cloudbeds reviews submitted anonymously by Cloudbeds employees. Read employee reviews and ratings on Glassdoor to decide if Cloudbeds is right for you.