Does Cloudbeds pay their employees well?

According to anonymously submitted Glassdoor reviews, Cloudbeds employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Cloudbeds. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Cloudbeds?

77% of Cloudbeds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cloudbeds 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Cloudbeds?

Market Manager (34) , Sales Development Representative (SDR) (25) , Sales (20) , customer coach (15) , Onboarding Coach (13) , Sales Executive (7) , Senior Software Engineer (7) , Customer Support Coach (6) , Manager (6) , Product Manager (6) , Sales Development Representative (6) , Technical Recruiter (6) , Customer Success (5) , Customer Success Manager (5) , Director (5)

What are the pros of working at Cloudbeds according to real employee reviews?

"People are great and look after eachother" ((in 28 reviews)); "Cloudbeds has been doing remote since 2009 and has experience building great teams that work remotely." ((in 22 reviews)); "Good work life balance." ((in 13 reviews)); "remote working and flexible hours!" ((in 12 reviews)); "great team members across the globe" ((in 10 reviews))

What are the cons of working at Cloudbeds according to real employee reviews?

"Low Salaries No more cons..." ((in 20 reviews)); "Lots of layoffs that are unpredictable, you don’t feel steady in your work." ((in 8 reviews)); "Grow up too fast and put bad managers in place" ((in 8 reviews)); "No 401k match" ((in 4 reviews)); "At Cloudbeds you make 45k and have a 1% commission." ((in 3 reviews))

What are employees saying about Cloudbeds layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cloudbeds layoffs and their outlook for job security at Cloudbeds in 2026.

What are the top reviewed Cloudbeds locations?

San Diego , New York , San Francisco , Seattle , Midtown New York , Bogota , Toms River , Payson , Chicago , Florida , Albuquerque , Austin , Texas City , Waco , Burlington , California City , Los Angeles , Denver , Philadelphia , Jacksonville , Tampa , Remote , Plantation , United

Cloudbeds reviews

4.0

77% would recommend to a friend

(290 total reviews)

Adam Harris

82% approve of CEO

76% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

Cloudbeds has an employee rating of 4.0 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cloudbeds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Apr 28, 2020

Amazing company to work for

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

A strong product that really helps hoteliers around the world Very good people all around, strong and compassionate management Working remotely, ultimate tools at your disposal, heavy slack users Unlimited PTO Sick leave available

Cons

No insurance, pension or any other benefits You have to pay for your own equipment (laptop, screens, etc.)

Cloudbeds Response

6y

Thank you for taking the time to leave this review. Please know that we are listening and, as we grow, we are looking to expand benefits for non-USA team members.

2.0

Apr 16, 2020

Termination without reason

Sales manager

Recommend

CEO approval

Business Outlook

Pros

We work remotely, so we can do the work from anywhere as long as there's internet

Cons

The management decision is always based on US geographical. That means many apps we use to work is not designed to work well beyond US geography, resulting in many of us unable to perform well just because the software given to make calls are not working outside US. On top of that, the management did not take the reason of the current Covid19 for the unability to make sales, because many of the hotels (as our potential customer) are closed down, and that makes us unable to reach the goal given at the beginning of the year. Without any warning, employees are being terminated one by one without given any chance of improving once the market is more stable again.

Cloudbeds Response

6y

Thank you for sharing your thoughts about your time at Cloudbeds. I'm sorry you feel you didn't get a fair chance to succeed here. Cloudbeds occasionally has to make very difficult decisions related to job performance. We aspire to always live by our core values and treat each case with respect, consideration, and professionalism. Covid19 has affected the entire travel industry experience however we have put a lot of work into ensuring that our sales team's performance expectations reflect this. If you feel like your situation did not take all factors into consideration, please do reach out directly to your HR contact. Related to your comments on challenges relating to software, I have shared this with the appropriate IT team. We are working hard to ensure that all teams at Cloudbeds have the same experience no matter their location and your feedback helps us work towards this. Thanks again for taking the time to leave this review.

1.0

Mar 9, 2020

Horrible place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

the only one that I can think of is that it's remote

Cons

Not enough place: Poor management, Confusion, Politics, Managers with no experience and lack of professional knowledge, changing decisions on a daily basis making the teams to be confused

Cloudbeds Response

6y

Thank you for taking the time to leave this review. The pace of change in our industry is such that we have to be nimble and change direction often. This does result in priorities changing as the business demands. Please know that we take all feedback regarding management and communication to heart and would like to hear more if you are willing to share with your HR contact.

Viewing 262 - 264 of 290 Reviews

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Jobs at Cloudbeds

Sales Manager

Atlanta, GA

View job

Cloudbeds

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