Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,259 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Nov 11, 2025

Enjoyable

Team leader

Recommend

CEO approval

Business Outlook

Pros

Relatively low stress, enjoyable job

Cons

QCOM platforms make it so much harder. More work without seeing any extra hourse (or not enough) for it.

Co-op Response

7mo

Thank you for your 5 star rating and for your review and feedback. With our home delivery partners, your allocation of hours is based on the items picked in the store. It is the responsibility of the manager and/or team leader to plan how these hours are used when the store is busy with online orders. If this planning is not done effectively, colleagues may feel the strain. Prioritisation needs to be carried out on a store-by-store basis, planning other tasks around busier periods. Should you need any support with understanding the allocation of hours or anything to do with Q-Commerce, please reach out to your local online performance lead. If you’re not sure who this is, you can find out more details on How Do I or speak with your operations manager.

1.0

Nov 11, 2025

It was hell in there

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

LLOP training was a breeze

Cons

Those targets weren't fun. The role is so demoralising.

Co-op Response

7mo

Thank you for taking the time to leave a review. We're sorry that you feel this way and hope that you raised any concerns you had at the time.

4.0

Nov 10, 2025

Base Pay

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Great Working Environment Pay Increase Fair Holiday Structure

Cons

Risk From Public Depending On Location

Co-op Response

5mo

Thank you for your rating and for sharing your review with us. We're pleased to see that you were happy with the benefits, pay, holidays, and your workplace. We continue to invest in both resources and technology to keep our colleagues safe in store. You can find out more about what we're doing to support our colleagues at https://www.co-operative.coop/sustainability-reporting-our-people

Viewing 373 - 375 of 6,259 Reviews

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