Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,259 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Nov 10, 2025

Great

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great place to work Good discount

Cons

Staff rotas could be planned better

Co-op Response

5mo

Thank you for taking the time to submit a review and for sharing your thoughts. We're pleased to see that you're happy with your workplace and with the 30% colleague member discount on Co-op products. Rotas for our store colleagues are produced 3 weeks in advance and shared with colleagues on the Shifts App direct to your phone. If you're having any concerns with the frequency that the rota is issued please speak to your manager.

2.0

Nov 10, 2025

Salary

Category manager

Recommend

CEO approval

Business Outlook

Pros

Very skilled team with a lot to learn from

Cons

Salary and the package is below the market

Co-op Response

5mo

Thank you for submitting your review and feedback. We're pleased to see that you were appreciative of the development provided from working in your team.

3.0

Nov 9, 2025

Too demanding

Multisite manager

Recommend

CEO approval

Business Outlook

Pros

Discount card staff, holiday allowance

Cons

Too less staff on shift,very demanding job mentally and physically

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you appreciate the generous holiday allowance and the 30% colleague member discount we offer in store. We're sorry to hear that you feel the role can be demanding. We'd recommend that if you're finding things challenging to discuss this with your operations manager, we're concerned for your welfare and we know that they'll be in the best position to support you. If you feel that you can't approach your manager there are resources to support you from a practical point of view. On How Do I you can find information on how your store is allocated hours. You can also find resources to support your mental and physical health on the Wellbeing and Benefits Hub or alternatively you can reach out to talk to someone confidentially using our colleague assistance programme.

Viewing 376 - 378 of 6,259 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Co-op

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

Salary

Too demanding

Top companies for "Compensation and Benefits" near you

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Co-op reviews FAQs

Jobs at Co-op