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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,271 total reviews)
      avatar

      Kate Allum

      58% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 18, 2024

      Terrible employer - does not care about employees or clients

      Funeral arranger
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting families, helping take the stress away a little, Great team colleagues who care about the loved ones in our care. A great, worthwhile job.

      Cons

      All about the £££ Do not care about complaints Unreasonable requests - we are told not to book funerals between 11-2 and offer 9am, 10am, 3-4:30pm so they can squeeze 3 funerals in a day. Families should be able to choose the day and time not be lied and dictated to. Bullying mentality. Impossible work loads. So desperate for staff they will employ anyone who can breathe whether suitable for the role or not. No managerial support, Blame culture. Spend £1000’s advertising supporting MH issues, diversity, inclusion and all a smoke screen. No pay rises/bonuses Minimal chance of promotion. Management a joke - don’t answer phone calls or emails

      avatar
      Co-op Response
      2y
      We're very sorry you're feeling this way, client satisfaction is our utmost priority. Here at the Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination, we take this matters very seriously, if you don’t feel comfortable discussing this matters with your line manager (or with another manager), please contact the bullying and harassment helpline, it’s completely confidential and you can find it on the Co-op colleagues site https://colleagues.coop.co.uk/bullying-policy
      1.0
      Jan 15, 2024

      NA

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      The breaks at the co op

      Cons

      The management, shifts, and organisation

      avatar
      Co-op Response
      2y
      Thank you for submitting a review.
      Viewing 373 - 375 of 6,271 Reviews
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      ReviewsCo-op reviews

      Glassdoor has 6,740 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.