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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,271 total reviews)
      avatar

      Kate Allum

      58% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      1.0
      May 6, 2024

      Soul destroying

      Warehouse operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount on milk, bread and eggs. Cheap staff sales when food is almost out of date. It's good money if you do the job temporarily whilst looking for something with job security.

      Cons

      Having to watch others stand around and talk whilst you break your back working hard. Then you get management complaining about how your not hitting the inhuman targets. It's just not a physically sustainable job doing picking. You lose an unhealthy amount of weight, which at first you'll think it's great till you become a weak twig floating about with backaches and other repetitive strain injuries.

      avatar
      Co-op Response
      2y
      Thank you for your feedback. We're sorry that you feel this way. Our depot targets are set with colleagues and store service in mind. We pride ourselves on excellent service to our stores. Our managers work with our colleagues to coach and guide them to ensure we're supporting in the best way possible whilst achieving our store service. Colleagues are able to apply for roles once they've successfully completed their probation and all opportunities are then open to them. Selection is then based on the role, behaviours and experience.
      1.0
      Apr 3, 2024

      Awful place to work

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Subsidised gym in the building

      Cons

      Everything. Horrendous training (3 weeks of ‘intense’ training where they just throw a load of information at you and then leave you to just ‘do the job’). Don’t bother asking your manager for any help because they’ll tell you they can’t be bothered to answer your questions, if you even get an answer at all! No support, no social side and a school like environment. A ridiculous amount of work for shocking pay - honestly don’t do it to yourself. Advertised as a hybrid role but don’t even think about working from home for at least 7 months, and at that point, you’ll only get 1 day a week. No work/life balance whatsoever.

      avatar
      Co-op Response
      2y
      Thank you for taking the time to submit a review. The training for our Case Manager roles can be up to 6 months and you'd need to be office based during this time to make sure you're familiar with the role. On completion of the training you have the option to work in a hybrid way if your role is suitable. However, any hybrid working arrangement is subject to the ongoing agreement of management and sometimes might need to be changed for business reasons. We'd like to learn more about your experience of your training, what you've described in your review falls short of our standards and we'd like the opportunity to investigate this. Please share some more details with us using our former colleague contact form here https://colleagues.coop.co.uk/contacts
      1.0
      Jan 25, 2024

      Coop

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      staff discount doubles sometimes during year

      Cons

      long hours, area manager are racist and only promote their own kind, act like they own stakes when they don’t just gotta let them know your educated and know the system and prosecute if necessary

      avatar
      Co-op Response
      2y
      Thank you for your feedback. You've made some very serious allegations but we're unable to investigate without further information. Please get in touch by use of the former colleague form at this address https://colleagues.coop.co.uk/contacts or alternatively contact our confidential colleague helpline which is managed by Health Assured that you can contact on 0800 640 9088 or BHD@healthassured.co.uk.
      Viewing 370 - 372 of 6,271 Reviews
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      ReviewsCo-op reviews

      Glassdoor has 6,740 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.