Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 267 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Nov 5, 2023

Coop

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits Good pay Small head count Compassionate company

Cons

Short staffed Heavy workload Can be long hours

2.0

Oct 8, 2023

It’s alright

Team leader

Recommend

CEO approval

Business Outlook

Pros

If you land in the right team, with the right manager it can be the best place to work. Pay is good, used to be amazing but still higher than most places. They have some good deals and incentives for employees.

Cons

If you become a manager your work life balance is thrown out of the window, there is so much unpaid overtime. Due to the price of the stock at normal price, it isn’t much better with the 10% discount

Co-op Response

2y

Thank you for your review and your feedback. Our frontline store colleagues received a 10% pay increase in April of this year and the colleague member discount is currently 30% off. Please do speak to your manager about your work patterns, nobody should be working unpaid shifts or overtime.

3.0

Sep 14, 2023

They were OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a successful business, it knows what it's doing. I've worked across five different stores, with two different store managers, and it was 50/50. One manager was amazing and he's what you want in a manager - business intelligence and employee care, the other was just business intelligence, little employee care. If you're considering the Cambridge area, the Cherry Hinton stores are good work and the staff are nice. The staff discount recently got enhanced. They added an additional 10% discount. Where it used to be 20% off co-op products and 10% off everything else, it is now 30% off co-op and 20% off everything else.

Cons

The MIll Road stores have great staff but it feels run down. The chilled units are always breaking down, we've had to waste hundreds in food, and the manager expects you to do the work of three with the limited time you get and the vast amount of work to do. Especially, if you're going into bakery, be careful. I was told that everyone on the team would learn bakery, after six months, it still remained just two people with any kind of bakery knowledge. If you're ever ill, for whatever reason, expect the manager to make you pump out more bakery products than are even in the freezer.

Co-op Response

2y

Thank you for your feedback. We're glad to hear you're satisfied with your job and the benefits offered, we agree, 30% off is a huge enhancement. We appreciate your comments regarding different store experiences, and suggest that you talk to your manager about your concerns over workload. It doesn't seem right to us that the distribution of tasks are not shared fairly and as you've noted, that isn't how most of the stores you've worked in have operated.

Viewing 379 - 381 of 6,271 Reviews

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