Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)
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Kate Allum

49% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

good team and staff job not too hard

Cons

customers are rude and shifts can drag

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Co-op Response
8mo
Thank you for your 5 star rating and sharing your feedback for us.
4.0
Oct 2, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great company, good benefits on Co-op card.

Cons

Long shifts, can be stressful

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Co-op Response
6mo
Thank you for your review and for your feedback. We are pleased to see that you were happy working with Co-op and with the colleague member benefits we offered.
3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team Decent break Own pace

Cons

Too much work given Difficult to manage between online orders and store work

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Co-op Response
6mo
Thank you for your review and feedback. We're pleased that you are happy with your colleagues and working conditions. The allocation of hours for online delivery is based on the items picked in the store. It is the responsibility of the manager and/or team leader to plan how these hours are used when the store is busy with online orders. If this planning is not done effectively, colleagues may feel the strain. Prioritisation needs to be carried out on a store-by-store basis, planning other tasks around busier periods. Should you need any support with understanding the allocation of hours or anything to do with Q-Commerce, please speak to your manager or have them reach out to their local online performance lead for more information. If they're not sure who this is, they can find out more details on How Do I or speak with their operations manager.
Viewing 469 - 471 of 6,263 Reviews

Glassdoor has 6,731 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.