Co-op reviews

3.7

66% would recommend to a friend

(6,230 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive store manager Friendly employees Easy to change shifts

Cons

Overworked Too much work Unsociable hours

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Co-op Response
1mo
Thank you for your review and for your feedback. We're pleased to see that you worked alongside great colleagues and that you were happy with the support you received from your store manager. We hope that you raised any concerns with your workload and work patterns with your manager so that they could attempt to make any adjustments for you.
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible shifts and friendly team

Cons

could feel unsafe as a result of shoplifters

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Co-op Response
1mo
We're pleased to see that you were happy with the flexibility your role provided for you and that you worked alongside friendly colleagues. We understand your concerns and we share them. That's why Co-op's campaign for Safer Colleagues, Safer Communities came about, and as a result we've been able to influence a change in the law regarding crimes against retail workers. Thank you for sharing your feedback.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Love my team and can be a great job

Cons

The constant shoplifting causes me and other staff to feel very unsafe and is very draining when it's as constant as it is now, we dont fully understand what we're meant to do when hundreds of pounds worth of stock is being stolen daily, security hours have been cut too which doesn't help the situation and its definitely getting worse

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Co-op Response
1mo
Thank you for your review and feedback. We're pleased to see that you are proud of your team and job at Co-op. We understand your concerns and frustrations regarding shoplifting. Our prime concern is for your safety and the safety of your team. There is guidance available on "How Do I" on what actions and measures you can take in store to deal with these challenging situations, including how to report incidents on My Safety and to the police. Please take the time to familiarise yourself with these procedures and if in doubt speak to your manager or operations manager.
Viewing 49 - 51 of 6,230 Reviews

Glassdoor has 6,697 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.