Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Colleagues are great and work hard" ((in 261 reviews)); "Great people and place to work" ((in 260 reviews)); "Good Benefits for pensions and flexibility" ((in 157 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 379 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 91 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Sep 1, 2025

Decent Place

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible Working Safe environment Friendly

Cons

Hard work CUstomers Low pay

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you feel safe in your workplace, with supportive, friendly colleagues and in a role that offers the flexibility you need.

4.0

Sep 1, 2025

In Store Baker and colleague

Baker

Recommend

CEO approval

Business Outlook

Pros

Good work environment, managers and colleagues. Very local. Food purchase discounts. Regular hours

Cons

Early start. Pressured work at times. Forecast, stock and hot food check IT systems are poorly designed and difficult to access. Poor warehouse layout in relation to shop floor

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you are happy working with us and with your benefits package including the 30% colleague member discount. We hope that you've shared some of your ideas for improvement with your manager or on our recent Talkback. We're always looking for ways to improve working conditions and your ideas could help support this.

5.0

Aug 31, 2025

good job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

money and easy to do

Cons

some weird shift patterns tho

Co-op Response

9mo

Thank you for your 5 star rating and feedback. We're pleased that you were happy with your pay. We hope you spoke to the manager about your work pattern, especially if your availability had changed.

Viewing 535 - 537 of 6,267 Reviews

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