Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)
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Kate Allum

49% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and amazing team members. Job can be rewarding and fun when things are going well. Become part of the local community. Gain experience fast

Cons

Chronically understaffed and overworked. Expected to do jobs of multiple people on a tight timeframe, and if one thing goes wrong then it becomes almost impossible to achieve "store standards" and "best methods". An endless cycle of stress with little/ no reward Can feel extremely overwhelming and unsafe when understaffed

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Co-op Response
6mo
Thank you for sharing your feedback. We appreciate you highlighting both the positives and the challenges. It’s great to hear that you value the pay, the team spirit and the sense of community, as these are things we work hard to maintain. We understand your concerns about workload and staffing. Hours in stores are allocated based on factors such as customer demand and operational requirements, and we know this can sometimes feel challenging. If you’d like more detail on how hours are planned, there are resources available on How do I, or you can speak directly with your store manager or operations manager who can provide support and guidance. Your feedback about the impact on colleagues and store standards is important and will be shared with the relevant teams. Thank you again for taking the time to share your experience.
3.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Staff discount Good amount of holiday days

Cons

Cut back on hours yet expected to do the same work with less time/people.

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Co-op Response
6mo
Thank you for your review and feedback. We really pleased to see that you're happy with the flexibility you have with your shifts and the generous holiday allowance. Co-op offers an industry leading colleague member discount with 30% off Co-op own brand products, and it's great to see that you appreciate this too.
4.0
Sep 2, 2025

Job

Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, decent pay

Cons

No cons from me .

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Co-op Response
9mo
Thank you for your amazing review and feedback. We appreciate the time you have taken to submit this.
Viewing 532 - 534 of 6,267 Reviews

Glassdoor has 6,735 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.