Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Co-op?

67% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (669) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Team Member (81) , Warehouse Operative (81) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 271 reviews)); "Colleagues are great and work hard" ((in 258 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 376 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

67% would recommend to a friend

(6,278 total reviews)

Kate Allum

69% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jan 7, 2018

Better than most places.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Management and staff are great to work with. More lenient with holidays and days off than other businesses.

Cons

Security is terrible. We're situated in a rough area but we're the only shop that stays open until 11. Shoplifters and abusive chavs are a daily occurrence. Do not feel safe at all.

Co-op Response

8y

Thankyou for your review. It's lovely to hear you like your job, would recommend it to others and enjoy the team you work with. Regarding security in your store if you have concerns please raise these with our Safe and Secure team so they can be looked into. It's they job to keep you safe and our stores secure. ^Catherine

5.0

Jan 6, 2018

Great Place to Work

Store manager

Recommend

CEO approval

Business Outlook

Pros

Ethics, Training, Salary, forward thinking,

Cons

Staff can be difficult and inflexible, long hours at times,

1.0

Dec 24, 2017

Meanest company

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Regular pay, paid holidays and free uniform, colleagues that have become friends good health and safety record can see wages online and hours worked.

Cons

1 30 minute break in 8 hours, If we go over our targets we don't get paid any extra or get any extra breaks, but if you don't reach it you get chastised and made to feel like a criminal. Work most weekends have 1 off in eight . Management who tell us to reach our targets got there by being suck ups and would probably be sacked if they had to do our jobs. Not even a thank you or finish early on last day before break up for Christmas no bonus or a penny sweet.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you are not enjoying your job at our Co-op and would not recommend it to others. Regarding your breaks, if you are not getting the legal requirement please raise this immediately with HR as this should not be happening in your team. Again if you're not happy with your contracted hours or the overtime you are taking on please raise this with your manager so this can be looked into. Regarding reward and recognition, we have a dedicated #BeingCoop programme on this, which you can find out more about here https://colleagues.coop.co.uk/working-here/thank-you-for-being-co-op ^Catherine

Viewing 5785 - 5787 of 6,278 Reviews

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