Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Co-op?

67% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (668) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Team Member (81) , Warehouse Operative (81) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 271 reviews)); "Colleagues are great and work hard" ((in 258 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 376 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

67% would recommend to a friend

(6,278 total reviews)

Kate Allum

69% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Dec 20, 2017

No work/life balance.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

10 percent off on purchases.

Cons

Scraping by on minimum wage Arragoant management Ckiques No work/life balance. Asked to scrape chewing gum off floor outside because we had a visit. Daily shoplifters we can't do anything about. No staff on a night.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you're not enjoying your job at our Co-op and don't think there is a work/life balance. I'd recommend speaking toy our manager about your hours if you're not happy with the contract you are working or the overtime you are taking on. Regarding shoplifters and your safety in store, if you have concerns please do raise these with our Safe and Secure team who are there to support all our teams. Your manager will have the details on them. ^Catherine

3.0

Dec 19, 2017

Great company but need a bit of people “love” internally.

Manager in digital

Recommend

CEO approval

Business Outlook

Pros

Stable job. When you get to manager level, you are being listened and can see how your and your teams’ work is improving experience for our customers.

Cons

HR not very supportive in difficult situations - no clear direction. Technology and Systems are old, so working in digital you have to find a lot of work-arounds to be able to do your job at your best.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you would not recommend working for the Co-op to others based on your experiences. I'm concerned to hear that you had an issue and that you felt the HR team were not supporting. In the rare incidents when this does happen we have a third party team, our Employee Assistance Programme, who can support in times such as this. I wish you the best in your future career. ^Catherine

1.0

Dec 19, 2017

retail assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There was a grate staff to work with

Cons

The store I worked in was in terrible condition the air condition always broke down and could hit 30 c in some days

Viewing 5788 - 5790 of 6,278 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Co-op

Peachtree Ranch Foreman

Topo Interim Ranch Foreman

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No work/life balance.

Great company but need a bit of people “love” internally.

retail assistant

Top companies for "Compensation and Benefits" near you

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Co-op reviews FAQs

Jobs at Co-op