Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Co-op?

67% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (668) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 271 reviews)); "Colleagues are great and work hard" ((in 258 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 376 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

67% would recommend to a friend

(6,277 total reviews)

Kate Allum

69% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Dec 6, 2017

Team Manager

Team manager

Recommend

CEO approval

Business Outlook

Pros

People you work with are amazing overall

Cons

Work life balance, Bassically there is none if u want to work 50h + weeks only be paid 39 and on a low job this is the place for u. They under staff the stores purposely making it impossible to complete all the task they say need to be done affecting customer service and availability in stores. No reward and recognition for the hard work u do, don’t care about staff security unless u are in head office. Staff are generally demoralised and over worked.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear that you do not enjoy your job and would not recommend it to others. I'm concerned to hear about your claims that you are working over time and not being paid for it and ask that you raise this with HR immediately because this should not be happening in your team. Regarding not having time to complete tasks, you may be interested in learning more about our Leading the Way programme which food colleagues and Co-op Digital are working on which helps simplify tasks for colleagues making work life easier day to day. You can read about this on the Colleague Stories blog. ^Catherine

3.0

Nov 28, 2017

Co-operative Food Store

Customer team member

Recommend

CEO approval

Business Outlook

Pros

above minimum wage, standard retail, small stores giving a community feel, lots of opportunities to get involved with the local community

Cons

Management expect you to be available 7 days a week from 06.30 to 22.30

Co-op Response

8y

Thankyou for your review. It's nice to hear you would recommend our Co-op to others. I'm sorry to hear that your manager is not offering you any flexibility, if they are asking you to do additional work out side of your contract and overtime that you do not want to do please raise this with the HR so this can be looked into. ^Catherine

4.0

Nov 27, 2017

Customer asssistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly opportunities felxible multicultural

Cons

Less benefits staff shortage

Co-op Response

8y

Thankyou for your review. It's great to hear you like the friendly and flexible culture that our Co-op has. Regarding benefits, all colleagues have access to a wide range of benefits which you can easily view on the new Lifeworks App. Please do speak to the HR team or your manager about this and they will be able to get you access. ^Catherine

Viewing 5794 - 5796 of 6,277 Reviews

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