Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (666) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "Colleagues are great and work hard" ((in 261 reviews)); "Great people and place to work" ((in 254 reviews)); "good benefits and school prgrams" ((in 180 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 94 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,274 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Oct 9, 2017

Worst company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay for my age (I was 21 on £7.50 an hour), (some) good work colleagues, promote from within, good company training

Cons

Terrible management, total lack of disrespect for employees personal issues. Management drove me to leave my job due to disregard for my mental health and utter disgusting behaviour by "team leaders"

Co-op Response

8y

We really appreciate your feedback, we'll make sure this ta taken on board. ^Scott

4.0

Oct 5, 2017

I am happy with this company,because give me better opportunities in my life.

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Good team, and nice environment Good salary, and compensation package Trainings and inside jobs

Cons

Sometimes to much pressure on the people's. Some of the team leaders is really grumpy.

Co-op Response

8y

Thankyou for your review. It's great to hear you enjoy your role at our Co-op and are happy with the benefits and training you receive. Regarding your team leaders, I do hope you raise your concerns with them or with a line manager if you feel they are being unreasonable so that this can be dealt with. ^Catherine

3.0

Oct 1, 2017

Team Memeber

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting salary. Warm welcome and given more responsibility if needed.

Cons

Management is not concerned in staff or customers and can come across rude. This led to a high turnover of staff. Minimal training given e.g. 5 minute talk yet high expectation.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you felt you didn't received any training in your role, this should not have been the case and I hope you mentioned this to your manager or the HR team so they could look into this. We have a colleague recognition programme that is being built upon in 2018 to recognise those colleagues who are Being Co-op. ^Catherine

Viewing 5806 - 5808 of 6,274 Reviews

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