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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,271 total reviews)
      avatar

      Kate Allum

      58% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      2.0
      May 11, 2017

      A roller coaster of good times and bad feelings

      Insurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance was excellent. Flexi-time from 8-9:30am to 4-5:30 with a hour lunch. Heavily subsidised gym on site with classes, personal trainers and snooker tables. Open plan offices Most of my colleagues were nice and made some good friends. Management can be great. My line manager was wonderful In my position I was able to meet a lot of different people from different departments which kept things interesting. Got involved in one or two big projects. Having time off to help communities and raise money for charities Friday afternoon in the pub. They have good benefits. If your are in the LGBT community it's a great place to work. They do a lot of work with the community and their policies show that. Great attitude towards sickness and needing time off.

      Cons

      There were plenty of cons for me but some of them are irrelevant now but still plenty to say. Technology - absolutely garbage! Old, one tiny screen, slow and no method of working from home. I must say this was in Miller St building, 1AS you can work from home and they have better technology. Management - Some managers were so bad people were saying they would rather quit than be placed under them. These managers were very old fashioned and don't have a clue how to manage in today's world. The co-op intranet may say one thing about a policy but don't take that as gospel. If top management in your area disagrees with it they will let you know leading to a lot of confusion on what you can and can not do. No progression, no career path. No training.

      avatar
      Co-op Response
      9y
      Hi there, Thanks for your feedback. It's concerning to hear that managers we're stopping colleagues from progressing. We'll pass these notes onto our colleagues. Best of luck in the future, ^Sophie
      3.0
      May 7, 2017

      Customer Team Member

      Customer team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible rota, good amount of holiday hours, good management in store, friendly working environment. Colleagues were very helpful and manager always looked to help me out with hours or arranging shifts

      Cons

      People higher up such as regional manager were not seen as being very friendly, disorganised HR, mistakes with payslips. Lots of shoplifters and alcoholics in the shop i was in, extra burden

      avatar
      Co-op Response
      9y
      Thankyou for your comment. It's great to hear you enjoyed the time working with your colleagues and manager. I'm sorry to hear you don't believe you had a helpful area manager this isn't what we expect from our managers and I hope you raised your concerns at the time. Regarding mistakes with payslips I hope you raised this with your manager and HR at the time so this could be resolved quickly for you. Regarding store security we have a Safe and Secure team who are dedicated to supporting our stores across the country with risks so any colleague can contact them with concerns and they can work with you to mitigate these. ^Catherine
      5.0
      May 7, 2017

      Good place to work

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training, great prospects and good people to work with. Lots of things to do to keep you busy.

      Cons

      No security so personal safety is out of the window. Lack of staff hours poses a problem for stores that are not able to avhieve their weekly budget but fine if they do.

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      Glassdoor has 6,740 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.