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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,271 total reviews)
      avatar

      Kate Allum

      58% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Mar 25, 2017

      Not a supportive company!

      Team leader/supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance to gain experience in shop work, meeting lots of people. Various areas to apply yourself and gain more knowledge within the retail sector. Normally overtime available. Good holidays entitlement.

      Cons

      Management are not supportive and very judgemental of your intention to work hard. Nothing is enough for them. Deliveries always late and over filled. Always under staffed. Lazy management. Booking a holiday is difficult. Phoning you in on days off is guaranteed at least once a week, normally everyday off. Even calling you in whilst on holiday. Management have no clue of what they are doing 9/10 times and find a scapegoat. Team Leaders are given all the pressure and no respect (I was one for 8 years). Bullying is rife from top to bottom. They demoralise you so badly you don't feel you could get another job if you tried... So you don't try. Terrible stock management, time management, staff management. Always left understaffed and are expected to work an extra 15minutes after closing FOR FREE to face the shop. Constantly bending the rules around some legal things too. But clever enough not to break them.

      avatar
      Co-op Response
      9y
      Hi there, thanks for the feedback, we'll make sure this is fed back. ^Scott
      4.0
      Mar 23, 2017

      Co op

      Customer team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hour flexibility, decent pay

      Cons

      It's retail, so you have to be able to keep your cool with rude customers.

      avatar
      Co-op Response
      9y
      Thankyou for your review and feedback. It's nice to hear you enjoyed the flexible hours. ^Catherine
      1.0
      Mar 20, 2017

      Horrible - Never Again.

      Ctm
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is absolutley nothing positive to write about my time working in a horrible, filthy Co-op shop. I just hope that people think twice about starting employment for this awful employer and don't make the horrile mistake I did by giving them a chance. I had tears of joy after leaving this awful dead-end job

      Cons

      Everything about working for the Co-op was dreadful. The money was a joke (I know its a retail job and they do tend to be a lot lower paid than proper jobs) If the company wants employees to be slightly motivated for the horrible long shifts in a freezing cold shop at least pay the same as other supermakets. The shifts were a total shambles. They didn't listen to requests.about not working every singleweekend so I could see my kids - and yes I did bring this up with senior management. They didn't care. I have had nights leaving that place in tears. The only communication from management was because they weren't happy about something, or if they were wanting to have a go at you. During the year of 2016 I had 4 weekends off. 2 of them I requested as holidays. I had to beg them. This place made my life a awful. I honestly still feel sick when I think about the two years of my I wasted here. They shop was filthy, the only time it got any kind of clean was if an Area Manager was going to be visiting. There is no real promotion chances here. Unless your face fits and after a while you can be promoted to team leader and get lots more resonsability for an extra 70p per hour.

      avatar
      Co-op Response
      9y
      Thankyou for your comment. I'm sorry to hear you didn't enjoy your time when working for the Co-op. I wish you had raised your concerns with the HR team at the time as you mentioned that your manager wasn't helpful, the HR team can support you with any issues that you are having regarding your working hours. I'm sorry to hear about the state of your store also, again I hope you raised this with management so that this could be rectified. ^Catherine
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      Glassdoor has 6,740 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.