Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 267 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Apr 2, 2017

dont

Team leader

Recommend

CEO approval

Business Outlook

Pros

none at all now sorry

Cons

after ten years. I was sacked for one incident .total clean record and now suffer severe anxiety, depression due to being isolated and bullied and conned by manager. .got dr lines.etc even gp letter to say my treatment was a disgrace. .single hardworking mum..now nothing. .Thanks coop

Co-op Response

9y

Thankyou for your review and comments. I'm sorry to hear that you believe there were no positives while working for the Co-op and I'm sorry to hear you were a victim to bullying. We have a zero tolerance policy for bullying so I hope you raised your concerns with the HR team and managers while you works with us so they could be fully investigated. ^Catherine

1.0

Mar 29, 2017

Shockingly bad - don't live up to the ethics of the brand at all

Recruitment advisor

Recommend

CEO approval

Business Outlook

Pros

Staff discount and pension are good. Nice new offices in a good location. Working hours are sensible. Decent brand for CV.

Cons

Where do I start? Given the Co-op markets itself as an ethical brand I was shocked to experience the levels of discrimination and bullying that I saw in the Recruitment team. The management in this team have been there for so long they are basically untouchable and they can get away with anything despite the fact that some of their activities are only just legal.

Co-op Response

9y

We're very sorry to hear this. Are you able to email full details of the bullying cases to social@coop.co.uk? Thanks, ^Sophie

2.0

Mar 28, 2017

Only the favourites succeed.

Team leader

Recommend

CEO approval

Business Outlook

Pros

An above average rate of pay. Friendly staff in store team

Cons

Senior management selected their favourites. everyone else was just a payroll number

Co-op Response

9y

Thankyou for your comment. I'm sorry to hear you didn't feel valued while working for the Co-op. I hope you raised your concerns about your Area Manager with the HR team so they could look into this and support you. ^Catherine

Viewing 5869 - 5871 of 6,271 Reviews

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dont

Shockingly bad - don't live up to the ethics of the brand at all

Only the favourites succeed.

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