Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 263 reviews)); "Great people and place to work" ((in 258 reviews)); "good benefits and school prgrams" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 9, 2025

Good for short term work. Hard work and a bit lonely, but pay and overtime is good.

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Overtime pay Keep to yourself and do you work, no issues. Safety is good Work life balance

Cons

Lonely work Monotonous work Bit of heavy lifting- depends how you look at it, keeps your fit which is good.

Co-op Response

8mo

Thank you for your review and feedback. We're pleased that you were happy with your pay, flexible hours and that your safety and wellbeing were being cared for while with us. We're sorry to hear that you felt the work could be lonely, we encourage colleagues to share any concerns about their work and environment and hope that you discussed how you were feeling with a colleague or your manager.

3.0

Aug 7, 2025

Good start to management

Team leader

Recommend

CEO approval

Business Outlook

Pros

Lots of company benefits and great pension scheme. Work is easy if you’re good with computer based systems

Cons

Unfriendly working hours and lack of progression with in the company

Co-op Response

8mo

Thank you for your review. We're pleased that you were happy with the benefits package that we offer. We're sorry to hear that you felt that there were limited opportunities for progression. We'd like to encourage you to take a look at our careers site again to see the wide range of roles we have, not just in our food stores, but in a variety of business areas. Visit jobs.coop.co.uk to learn more, you might reconsider coming back to us in another role.

2.0

Aug 7, 2025

Ok

Trading

Recommend

CEO approval

Business Outlook

Pros

Flexible hybrid working across offices

Cons

Poor leadership Favouritism Some toxic managers

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you are happy with our Hybrid Working Policy. If you’re seeing behaviours that don’t reflect our ways of being Co-op, we’d encourage you to raise it with your manager so it can be looked into properly. If you feel that you can't raise this with your manager, please reach out to another manager in the business or use the Ask Bobbi feature in MyHR for further advice.

Viewing 586 - 588 of 6,271 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good for short term work. Hard work and a bit lonely, but pay and overtime is good.

Good start to management

Ok

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