Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 263 reviews)); "Great people and place to work" ((in 258 reviews)); "good benefits and school prgrams" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Feb 10, 2017

Discount card

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Good at working around thier staff

Cons

When starting with coop i was not advised of the fact that you only get 2wks wage in the first month

Co-op Response

9y

Hi there, You need to apply for your colleague membership card. Please ask your line manager for details. Thanks, ^Sophie

3.0

Feb 9, 2017

Overall good work place, could be improved.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Always busy, team is close knit and friendly, good pay, found it easy to request holidays and 9 times out of 10 they'd be approved,

Cons

Management was poor some, I got talked down to a lot and almost bullied by senior members of staff, didn't always get recognition for the work I did, expected to stay way after your shift finishes to finish a task even if there's enough staff to handle it without you. Got a bit repetitive after a year of working there, left soon after. Not much chance for progression/further training unless someone suddenly quits and they needed a replacement.

Co-op Response

9y

Thank you for your feedback and comment. I'm sorry to hear you had a poor time with management. I hope you raised your concerns with your area manager of HR at the time as we have a zero toluene policy for bullying of any kind in the work place. ^Catherine

3.0

Feb 8, 2017

Tt6

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most people are really nice to work with. The company has people values as well as making profit.

Cons

For me closure of a sector in the Work place. Some times it's a case of if your face fits. And that's not how it should be.

Co-op Response

9y

Thank you for your comment and feedback. It's nice to hear you enjoyed the team you worked with. Thank you for your advice to management, we're open to all feedback from colleagues at all levels in the business. Their feedback is fed through to all level so that improvements can be made. ^Catherine

Viewing 5881 - 5883 of 6,271 Reviews

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Discount card

Overall good work place, could be improved.

Tt6

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