Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Feb 20, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic people, culture and benefits. Very supportive organisation. I would definitely return there. If you want to progress they give you opportunities to do so.

Cons

Some of the people have been there so long that they are set in their ways and are resistant to change. It can sometimes be a bit of a struggle to get them to see things differently

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Co-op Response
9y
Thanks for the feedback. We're very happy to hear that you enjoy working for The Co-op. Change is inevitable so with the right communication and guidance we hope that colleagues can all get on board and believe in it. Thanks, ^Sophie
1.0
Feb 19, 2017

Used to be good to work for, now it isn't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

10% staff discount, although even with the discount most brand names can be bought cheaper at local stores/supermarkets Some nice customers

Cons

I am in my early 60's and worked for co-op for almost 13 years. Mostly I work afternoon- early evening 4 days a week plus weekends when i work mornings-mid afternoon I asked if I could cut my hours down, only working every other saturday morning like the majority of other till staff (some don't work weekends at all) instead of my current every saturday 7:00-12:30 one week and the second week 7:00 - 3:00 plus sunday My manager replied, he wanted people to work more hours not less, and he implied he'd like me to start working evenings till 11:00 as that's when he needs staff Then he said, You are a single person, what do you mean you need more time to do things? I have a daughter who lives in a nearby town who I hardly see because I am working weekends when she is free and my day off is in the week when she is working If you are married, you have a husband to share the tasks at home, being single I have to do everything myself. When you are married, you go home at night to your husband/wife, I have to fit in a social life as well The married people mostly do not work weekends. The married people who do only work every other weekend and are allowed those weekends off as holiday I am not allowed the weekend off where I have to work till 3:00 saturdays and on Sunday. If I book a week off work, it isn't allowed to start on the sunday (if it is a working one) despite the week being sunday-saturday. My last holiday could only start on the monday. I am guessing this view on single people having no rights to a life outside work is authorised by co-op as I am sure my manager has had training in such matters. I have tendered my resignation and will be glad to leave the place

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Co-op Response
9y
Thank you for your comment. I'm concerned to hear you're having issues with your hours and manager in your work place. Manager should respect requests for hours as much as the can and treat all colleagues equally. I recommend that your raise your issues with your Area Manager and HR so that they can look into this and help with your hours. ^Catherine
4.0
Feb 18, 2017
Recommend
CEO approval
Business Outlook

Pros

get 10% off when shopping in co-op. if you get the right manager shop can be a good place to work. most other CTM's are friendly and nice and so can a lot of customer in a local shop.

Cons

use to get 20% off but recurrently taken that away, more bad managers that don't care, reviews are rare and are rushed and no real developed, rather employ new management staff then try asking staff already there if they would like to try for it even after they have express wanting to move up. rota work and normality only get one week ahead even though they say you should know the next three

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Co-op Response
9y
Hi there, thanks so much for your comments, we'll make sure this is fed back on your behalf. ^Scott
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Glassdoor has 6,740 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.