Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jan 13, 2017
Recommend
CEO approval
Business Outlook

Pros

It's nice working there because colleagues are very nice and helpful.

Cons

Some of the downsides are the low sallary and low hours contract.

1.0
Jan 13, 2017

Team Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers and normal staff. Customer rewards.

Cons

High management, unrealistic goals, Bullying in work place not addressed. Higher Management dishonest so do not have to face confrontation.

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Co-op Response
9y
Hi there, Very concerned to hear of bullying in the workplace. If this hasn't been escalated to HR People Services I strongly urge you to do so. You can reach them at hrservices@co-operative.coop or 0330 606 1001. Thanks ^Sophie
1.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Pretty good rates of pay, really good in store teams and store managers. Excellent community spirit demonstrated by people in store

Cons

Absolutely disgraceful expectations by area and divisional managers who haven't a clue how hard the job is since the management team in angel square removed labour. Such appalling waste of money spent on being coop rebrand when stores don't have the labour and tools to do the basics and provide service to customers. The mainly ex Tesco led food operations side of the business is now awful to work for and seems to be the team that led Tesco into dark places are now doing the same with the coop. The reviews on here seem to reflect that with most of the good reviews coming from HR (who live in a bubble) and insurance, who Have not seen the cuts that food have. There are stores which are not too badly affected but others which are almost impossible to run. Although feedback is given to area managers, regionals and the Tara team, concerns are treated with zero credibility and you are fobbed off. In short...if you are consider working in food, make sure you are in a store that has lots of staff and you'll be fine, otherwise don't bother. I have seen so many new staff come and go recently and so many new managers come and leave once they finish their training, get into store and realise they have been sold a lie. Can be a reasonable job and good career but do your homework! P.s media people.....don't bother telling me to contact my store manager or area manager. My store manager does the best he can and is always approachable and I am sick of people telling the area manager who is only interested in furthering his own career with his Tesco buddies. I have posted on here instead so that others are aware and have a an educated choice rather than be hoodwinked into a job to then be pressured each day beyond what is reasonable

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Co-op Response
9y
Hi There, we do appreciate your feedback raised with us. We'll make sure your comments are fed back. ^SB
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Glassdoor has 6,739 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.