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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,271 total reviews)
      avatar

      Kate Allum

      58% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Jan 8, 2017

      Is this all one big con ?

      Customer team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working relationship with colleagues. Local Branch has good relationship with the community. 4 Weekly Pay structure.

      Cons

      Having gone through 6 Managers in just over a year, with every one coming in assuring staff that "things will get better" only for them to leave having wrecked the store and Staff Morale on the way through, it is not a good environment. This week alone .. 1 CTM has quit with possibly another 2 following due to the atmosphere within the store that even the Customers are picking up on. It doesn't bode well for "Be Yourself Always", when the current concencus is to just do your job in silence unless you are speaking to Customers. Staff are under the impression that "cost cutting" due to minimum wage requirements demand that less staff are supposed to "step up" to cover the Co Op's additional costs, but when 1 person has to do the job of 4 people, it's becoming impossible.

      avatar
      Co-op Response
      9y
      Hi there, this is very concerning to read. I recommend that you speak to your Area Manager about this as first point of call and/or contact HR People Services on hrservices@co-operative.coop or 0330 606 1001. The welfare of our colleagues is very important to us, if you'd like to chat further you can reach us on Facebook 'Co-op Colleagues' or Twitter '@CoopUK'. Thanks ^Sophie
      4.0
      Jan 6, 2017

      Co-op Insurance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent culture, treat customers and employees well, flexible working

      Cons

      A little outdated in general - although they are looking to change. Computer systems are poor, along with the offices.

      avatar
      Co-op Response
      9y
      Thanks very much for your feedback. Last year we saw a lot of big changes and there's plenty more to come with our new Membership :-) Thanks ^Sophie
      2.0
      Dec 30, 2016

      Started Great, However

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams that you work with are truly great. They all push themselves to the extra mile to help each other out. Most of the time unpaid!

      Cons

      Work life completely takes over your personal life. I've worked for the Co-op for 5 years within that 5 years the expectation seems to be swaying towards, if you want to work for us, be available 24/7 and expect to work 50/60 hours a week if you want to keep your job. There was a time I loved working for this company, now however, I feel as though your best is not good enough, and they will find the slightest excuse to get rid of you as 'there is always someone down the road who will do your job'

      Viewing 5896 - 5898 of 6,271 Reviews
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      Glassdoor has 6,739 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.