Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 289 reviews)); "The people were great and kept you sane" ((in 258 reviews)); "Colleagues are great and work hard" ((in 255 reviews)); "Good Benefits for pensions and flexibility" ((in 166 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 374 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Dec 5, 2016

was good

Csa

Recommend

CEO approval

Business Outlook

Pros

good people and the hours are good

Cons

be more flex with taking holidays/swapping shifts

4.0

Dec 2, 2016

Good Employers, Good Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits such as staff discount Ethically and Morally brilliant Part of a team, well managed, rewarding `Wage is above the national minimum wage

Cons

There are no real cons, depending on the store itself, and the customers that you get in the store. The technology can be slow and sometimes you are up against it due to cutbacks in hours

Co-op Response

9y

Thank you for the great feedback. ^Sophie

4.0

Nov 30, 2016

Store Manager - Co-op Food (6 years)

Store manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance is good and very much in your control. Good quality of training given when first given Store Manager role. Competitive rates of pay at all levels. Bonus potential based on Store performance - up to 30% of salary based on performance Jan-Dec then paid out in April/May following year. Earned through sales budget, customer exit survey and P&L contribution. Large company so plenty of support e.g. Operations trainers, HR etc Opportunities to apply for positions in other parts of the business e.g. Property department, availability support etc

Cons

Lack of opportunity after Store Manager e.g. Area Manager opportunities. Sometimes too much going on with launches etc can hinder you running your Store e.g. Having to travel 100 miles for an event that adds very little in terms of useful information or training.

Co-op Response

9y

Thank you for your honest feedback and comment. It's good to hear where you felt level of support went above and beyond and where we have fallen below the bar. Your comments will be fed back to the business. ^Catherine

Viewing 5902 - 5904 of 6,267 Reviews

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was good

Good Employers, Good Benefits

Store Manager - Co-op Food (6 years)

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