Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Sep 6, 2016

Lack of care

Recommend
CEO approval
Business Outlook

Pros

Well lots of hours if you have no other things to do.

Cons

-Poor toxic work environment -Us vs them mentality in terms of managers and team leaders -Put on shifts without asked if your available -Overtime hours with no overtime pay -Overworked -Sack culture -Lack of training -No bedding in period -You will work over your maximum hours -Ask for a holiday for important family event months before and not get it.

1.0
Sep 2, 2016

No longer a true co-op

Recommend
CEO approval
Business Outlook

Pros

Was an ethical organisation with real member control and democracy. Member and community engagement was at forefront of organisation running excellent ethical campaigns that members cared about.

Cons

Co-op has lost its ways in terms of member ownership and governance, no longer a true co-op. People who had long service there and made redundant were never thanked for their devotion to their roles and the society.

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Co-op Response
9y
Hi there, Have you not seen our new Membership scheme? We're definitely trying to put our members at the heart of our businesses and apologise if you haven't witnessed this in your area. ^Sophie
2.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

- Checkouts are a great way to improve on your communication skills - Build a rapport with regular customers - Relatively competitive wages

Cons

- Your contracted hours will be eclipsed by your "available hours"; this means they don't have to scale up your annual leave allowance because you're more than likely going to have low contracted hours, yet you'll be working so much more than that per week - Managers and Team Leaders didn't care about the constructive feedback I had to help improve the quality of life at work - You will receive abuse from disrespectful customers who have entitlement issues - You will get upset if you don't have thick skin - The grind of putting out stock and facing up was monotonous - Generally unstimulating work - don't expect to give your brain a workout - Unreliable checkout operating systems - crashes happened often, which delays the customers and the service you can provide - Leave requests have to be submitted 4 whole weeks in advance of the first day of leave - Say goodbye to your evenings and weekends

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Co-op Response
9y
Thanks very much for getting in touch. We'll make sure your feedback is communicated back to our colleagues. Thanks, ^Sophie
Viewing 5935 - 5937 of 6,267 Reviews

Glassdoor has 6,735 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.