Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Great people and place to work" ((in 254 reviews)); "good benefits and build relationships" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Aug 29, 2016

Customer Team Memeber (CTM)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Meet new people every shift.

Cons

not enough opportunities to move up the career ladder with the company. Opportunities given to older members of staff.

Co-op Response

9y

Hi there, Sorry to hear you didn't feel supported enough for progression. Was there a particular area you wanted to progress into? Thanks ^Sophie

3.0

Aug 25, 2016

Store Assistants Poorly Trained

Store assistant

Recommend

CEO approval

Business Outlook

Pros

- Generous employee discount - Friendly colleagues - Variety of working hours - Customers were often very fond of the store - Seeing the same customers every day

Cons

- Very little training for store assistants - Management inflexible with shift patterns - Very poor records of overtime are kept, management very quick to notice if you clock in 5 minutes late but not if you stick around for an extra 30 minutes at their request, keep an eye on the clock

Co-op Response

9y

Thanks for getting in touch and raising these concerns with us. ^Sophie

2.0

Aug 24, 2016

Coop and over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

High pay rate compared to competitors. High amount of overtime work with 150% pay rate. 32+ holiday days. Some membership benefits.

Cons

No opportunities whatsoever. Team leaders consider themselves masters of life and death abusing their position to controll employees by threats, suspension in employee rights and sacking. Annual premium cut out for low grade employees due to poor company situation. After years company bounced back on its feet while annual premium is still locked out for operatives. Obligatory overtime work up to 4 times a year. Boxing day is the one and only bank holiday off work.

Viewing 5938 - 5940 of 6,267 Reviews

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