Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 267 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Aug 6, 2025

CTL Review

Customer team leader

Recommend

CEO approval

Business Outlook

Pros

Super flexible, and get to decide my days/hours. Super stimulating, and easy to learn the job.

Cons

Customer treatment, some customers are terrible. Decreased store hours.

Co-op Response

8mo

Thank you for your 5 star rating and review. We're really pleased to see that you have a flexible rota that fits in with your schedule.

4.0

Aug 6, 2025

About Co-op

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good pay and constant shifts

Cons

Work load and shortage of staff

Co-op Response

8mo

Thanks for the review. It’s good to hear that you're happy with your pay and shift consistency. We know staffing and workload can be tough sometimes, so please do raise any concerns with your manager.

5.0

Aug 6, 2025

Great First Job

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts Good pay Good hours

Cons

Opening times at bank holidays and festivity’s

Co-op Response

8mo

Thank you for your 5 star rating and review. We're pleased to see that you were happy with your pay, hours and shifts while working with us.

Viewing 592 - 594 of 6,271 Reviews

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