Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 604 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Colleagues are great and work hard" ((in 264 reviews)); "The people were great and kept you sane" ((in 261 reviews)); "good benefits and build relationships" ((in 177 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 366 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Jul 25, 2025

Poor management - birmingham exchange square

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

pay was decent at the time

Cons

Was bullied on the shop floor in front of customers!

Co-op Response

10mo

At Co-op we have a zero tolerance approach to any form of bullying, harassment, or discrimination. You've made some very serious allegations and we hope that you raised any concerns at the time so that they could be investigated, however if you feel that there is more we need to know then please get in touch using the former colleague contact form at colleagues.coop.co.uk/contacts

5.0

Jul 25, 2025

Fantastic company that cares about your welfare

Member pioneer

Recommend

CEO approval

Business Outlook

Pros

Supportive management Company cares about mental health, financial problems, welfare issues Job helps charities and those in need Mostly left to manage yourself Managers (once the issues were sorted) were amazingly supportive and helpful

Cons

When I first arrived, there was a high turnover of management for the first six months. We found out they had not properly described the job when hiring us.

Co-op Response

10mo

Thanks for your thoughtful review. We’re pleased to hear your role made a positive impact and that you felt supported. You mentioned that the job description wasn’t clear at the start, we’ll continue working to ensure that our job adverts reflect the roles we provide.

4.0

Jul 24, 2025

Team Member Review

Team member

Recommend

CEO approval

Business Outlook

Pros

Colleagues are friendly and creat a good working environment.

Cons

Often understaffed which can be stressful during busy times.

Co-op Response

10mo

Thanks for your review. It’s great to hear your team helped to created a positive working environment. We understand that working during our peak periods can often feel challenging, we encourage our colleagues to discuss any concerns about tasks during busier periods in the day to their line manager so they can be supported.

Viewing 616 - 618 of 6,271 Reviews

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