Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 289 reviews)); "The people were great and kept you sane" ((in 266 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

May 4, 2014

Customer Service Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

This is my first official part time job whilst I am still in education at college and I have been thoroughly delighted with the warm welcome from other members of the staff as well as members of the public. I was offered great shifts that worked around my college life & always offered overtime.

Cons

I would perhaps recommend a stronger training programme and to be shadowed for a certain amount of shifts until everything has been learnt, because from my experience I was, in a way, thrown into the deep end and although the work is quick to grasp and learn I feel that there are certain grey areas in my job description that I need an extra hand to help with when the moments arise's.

1.0

May 4, 2014

Worrying

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they are not any pro circumstances to think of as everything is geared positively for the big time earners and head office managements

Cons

no job security absolute disgrace at job cutting by employers of the main work foce with the bigger earners keeping their jobs

4.0

May 4, 2014

Been at the food stores for 2 years, not looking for another job.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

They pay everyone the same, not less if you're younger like other companies and is above minimum wage for co-operative food cashiers. The uniform is tolerable, not ridiculous like some other companies. There's always a chance to progress through the company if you're good at your job. Staff discount and coupons are good at Christmas times etc. You get to learn a lot of things about general running of the shop other than working at a till and are expected to carry out other tasks as part of your job. Are flexible if you have other commitments like children or college. Flexible in the sense that if you go to your manager and ask for a specific day off (in my experience), work the rota so you can have that day as your day off which is good because you don't have to use any of your holidays. Over time is usually available.

Cons

Really strict on things like hair colour and style, piercings and tattoos. Even though the pay is decent, is still less than other stores like lidl, asda and sainburys. If you don't have any children or other commitments then you're expected to work full availability (6am-10pm) even if you have no means of travelling to work other than taxi which is expensive and will not be reimbursed. Never seem to offer anymore than 24 hour contracts to cashiers or team leaders.

Viewing 6196 - 6198 of 6,231 Reviews

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Jobs at Co-op

Co-op

Co-op reviews

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Ratings by demographic groups

Reviews by job title

Customer Service Assistant

Worrying

Been at the food stores for 2 years, not looking for another job.

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