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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,231 total reviews)
      avatar

      Kate Allum

      Not enough data to show CEO approval

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jul 16, 2012

      Customer service Assistant

      Customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a first time job in my life and UK that Job was not quite bad for me, Good salary, 4 weeks paid holidays and most important I had the opportunity to build my communications skills and mixing up with different background people.

      Cons

      As my first job I enjoyed thoroughly working with them and being part of a member. Apparently they should increase their training program for individuals.

      4.0
      Jun 27, 2012

      A good job to use as a stepping-stone but lacking long term prospects and incentive based pay.

      Customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay as a general service assistant is fair and over-time is compensated at a higher rate. The training is comprehensive and makes it clear how to deal with issues such as under-age sales. The Co-operative Group has a strong commitment to fair trade. Store performance is communicated effectively to the staff on a weekly or monthly basis. Sufficient supervision to assist with organization of daily tasks. Good advertizing of internal positions.

      Cons

      Senior management rarely interacted with lower-level staff when they visited the store. No incentives for productivity or performance at the level of individual employees. General customer assistants may have to work any day, including weekends.

      Viewing 6226 - 6228 of 6,231 Reviews
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      Glassdoor has 6,698 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.