Co-op reviews

3.7

67% would recommend to a friend

(6,278 total reviews)
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Kate Allum

69% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good number of holidays, good colleague to work.

Cons

Shoplifting is common, and being ignored regularly.

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you enjoyed working with your team and the generous holidays that come with the role. We appreciate the time you've taken to write a review.
3.0
Jun 29, 2025

Culture

Recommend
CEO approval
Business Outlook

Pros

The job is fairly easy. The corporate side of the company make and effort and make the job as seamless as possible.

Cons

The hours are rubbish and culture will dictate how easy of a ride you have. Most issues if any will arise from culture from management.

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Co-op Response
10mo
Thank you for your review and feedback. We appreciate the time you've taken to write a review.
1.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with lovely families in times of their grief/loss.

Cons

Appalling management system - all about selling their products rather than assisting grieving families. Meant to be an advocate for 'mental health wellbeing' - appalling behaviour from management doing the complete opposite. No gratitude whatsoever for long standing employees

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Co-op Response
10mo
Thank you for sharing your experience, and for your long-standing commitment to supporting families through difficult times. We’re proud of the care our colleagues provide, and we’re sorry to hear that your experience of management hasn’t reflected the values we stand for. We know how important it is that colleagues feel respected and supported, especially in emotionally demanding roles. If you haven’t already, we’d encourage you to raise concerns directly with your manager. If that doesn’t feel possible, you can contact our Bullying, Harassment and Discrimination (BHD) helpline in confidence by emailing bhd@coop.co.uk. This route is available to all current colleagues and ensures concerns are reviewed independently. We’re continuing to invest in leadership development and wellbeing support, and feedback like yours helps us understand where we need to do better.
Viewing 679 - 681 of 6,278 Reviews

Glassdoor has 6,749 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.