Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (654) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great people and place to work" ((in 271 reviews)); "Great team members and colleagues" ((in 246 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 363 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 87 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,228 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 11, 2026

Great team atmosphere with room for career growth

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Good colleagues and team atmosphere in many stores. Flexible for students and part-time workers, with some managers accommodating availability requests. Employee discount and colleague benefits. Opportunities to progress into team leader or management roles if you want to build a retail career. Varied work rather than just sitting on a till all day—you'll stock shelves, serve customers, handle deliveries, parcels, and online orders.

Cons

Unsociable hours, including evenings, weekends, and early mornings. Dealing with shoplifting and difficult customers can be a regular part of the role.

3.0

Jun 10, 2026

Flexible hours but poor management issues

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Hours to suit was local

Cons

Poor management and hours very late

4.0

Jun 9, 2026

Flexible hours, but early morning starts required

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Flexible hours - had the job while working at uni

Cons

Early morning starts but good working environment

Viewing 7 - 9 of 6,228 Reviews

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Ratings by demographic groups

Reviews by job title

Great team atmosphere with room for career growth

Flexible hours but poor management issues

Flexible hours, but early morning starts required

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