Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Co-op?

65% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (654) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great people and place to work" ((in 271 reviews)); "Great team members and colleagues" ((in 246 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 363 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 87 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

65% would recommend to a friend

(6,228 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Feb 4, 2011

Good people in general. Management could learn a thing or two.

Senior is auditor

Recommend

CEO approval

Business Outlook

Pros

Flexible working and get to finish at 4:45

Cons

Someone has to die before promotion. No prospects for IT Auditor.

2.0

Sep 13, 2010

Can be great, but never deliver on promises

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people working there, and you can have some incredibly fun shifts. Most of the customers are terrific, making a shift incredibly pleasurable.

Cons

Management constantly promise promotions, but never deliver. When doing work at the level of a more senior colleague, the difference in pay is not paid. There are colleagues that sponge off the system and do not pull their weight.

2.0

Sep 11, 2010

Working at the co-operative

Csa

Recommend

CEO approval

Business Outlook

Pros

Discount on shopping, retail hours

Cons

No praise, under paid, no reviews on performance, open to late, high wastage on food products, bad management,

Viewing 6226 - 6228 of 6,228 Reviews

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Good people in general. Management could learn a thing or two.

Can be great, but never deliver on promises

Working at the co-operative

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